What is the main purpose of incident response planning in information security?

The primary aim of incident response planning in information security is to provide a systematic method for addressing and managing security incidents. This involves establishing a clear framework that outlines the procedures to be followed when an incident occurs, such as identification, containment, eradication, recovery, and lessons learned. By having a structured approach, organizations can respond more effectively and efficiently to security threats, minimizing potential damage and downtime.

Additionally, effective incident response planning helps ensure that all team members understand their roles and responsibilities during an incident, thereby enhancing coordination and communication. This is vital for quickly restoring normal operations and protecting sensitive information.

The other options do not align with the core focus of incident response planning. Creating budgets for security tools and technologies is a financial planning activity rather than an incident response function. Training employees on software usage pertains more to user education and training rather than directly handling incidents. Establishing communication channels with customers is related to external relations but is not a central element of managing security incidents.